Stories from the Front Lines: CDO Perspectives

Covid-19 has changed the way business is conducted, both today and for the foreseeable future, leaving franchise development teams scrambling to adapt their strategies, tactics and sales processes – beginning in mid-March when the reality and impact of Covid-19 became apparent, as well as their plans for the next 90 days. Here’s what a select group of franchise CDOs and development executives shared with us as they continue to shift gears to stay afloat in the wake of the pandemic.

• Christina Chambers, InXpress 
• Tim Courtney, PuroClean
• Pete Lindsey, Nikita Hair USA
• Tom Monaghan, Philly Pretzel Factory
• Eric Little, Right at Home
• Lori Merrall, Sola Salon Studios
• Paul Pickett, Wild Birds Unlimited