Profiles
Successful multi-unit franchisees share their growth stories. From getting started in franchising to building and expanding their enterprises, multi-unit franchisees share their challenges and successes with in-depth profiles.
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Zaxbys is a fast-growing QSR brand specializing in the highest quality chicken and sides. Established in 1990 in Statesboro, Georgia, the company pioneered the concept of serving chicken tenders as an entrée, a novel idea at the time.
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"When you own a franchise, you are handed a playbook for success. That's what I like about the franchise system."
- Kevin Behan
- 1,780 Reads 3 Shares
Sumit Bansal says a balance of structure and independence creates ownership, accountability, and strong performance
- Kevin Behan
- 1,859 Reads 5 Shares
Longtime franchisee places priority on hospitality and customer experience to build loyalty and relationships.
- Kevin Behan
- 1,750 Reads 2 Shares
Ronnie and Susan Morris were named Noble Cause MVPs for their support of cancer and diabetes research
- Kevin Behan
- 2,199 Reads 5 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
- Kevin Behan
- 4,921 Reads 189 Shares
Phong Huynh, an El Pollo Loco franchisee, earns the American Dream MVP
- Kevin Behan
- 3,254 Reads 72 Shares
Grady Hinchman's idea for a membership program helped him win the 2025 Innovation Award MVP
- Kevin Behan
- 2,012 Reads 4 Shares
Ray and Monica Harrigill, who operate wellness and hotel brands, are the 2025 Spirit of Franchising MVPs
- Kevin Behan
- 2,967 Reads 56 Shares
Chanel Grant, the 2025 Diversity, Equity, and Inclusion MVP, teaches others to follow in her footsteps
- Kevin Behan
- 2,407 Reads 4 Shares
Chad Given, the Mega-Growth Leadership MVP, has overseen the quick development of Wingstop units
- Kevin Behan
- 3,053 Reads 5 Shares
Nick Crouch, a Tropical Smoothie Café franchisee, is co-winner of the Single-Brand Leadership MVP
- Kevin Behan
- 3,033 Reads 16 Shares
Sam Chand, a former delivery boy, is named the 2025 Multi-Brand Leadership MVP
- Kevin Behan
- 2,872 Reads 5 Shares
James Brajdic, one of two Single-Brand Leadership MVP winners, has an enduring relationship with A&W
- Kevin Behan
- 2,101 Reads 9 Shares
Julie and Scott Beville, who operate 20 Chicken Salad Chick locations, are the 2025 Influencer for Husband & Wife Team MVP
- Kevin Behan
- 2,679 Reads 2 Shares
Carrie and Josh Ayers, the Veteran Entrepreneurship MVPs, operate multiple Playa Bowls units
- Kevin Behan
- 2,125 Reads 3 Shares
Jacob Webb focuses on growing his business and building solid teams
- Kevin Behan
- 3,545 Reads 8 Shares
Yousuf Nabi honors his father's legacy with Mrs. Fields while expanding the business with new brands
- Kevin Behan
- 3,610 Reads 86 Shares
Lauren Johnson credits her cousin, Bryce Bares, with guiding her into franchising
- Kevin Behan
- 3,668 Reads 6 Shares
Jerome Johnson's keys to success include sweat equity and reinvesting in the business
- Kevin Behan
- 5,030 Reads 182 Shares
Kim Freid embraces Apex Leadership Co.'s fundraising and training programs
- Kevin Behan
- 4,103 Reads 7 Shares
A suggestion from his dad led Patrick Elgin down the path to franchising with Sola Salon Studios
- Kevin Behan
- 2,995 Reads 66 Shares
Scarlett Dalton describes her husband and herself as "Camp Bow Wow's biggest cheerleaders"
- Kevin Behan
- 4,738 Reads 229 Shares
James Brajdic developed a taste for A&W long before becoming a multi-unit owner
- Kevin Behan
- 3,324 Reads 6 Shares
Nebraska-based Bryce Bares left practicing law to experience the benefits of franchising
- Kevin Behan
- 3,532 Reads 5 Shares
Bob Allison says Lindora Clinic can standardize the delivery of metabolic health solutions
- Kevin Behan
- 3,321 Reads 5 Shares
Franchisee identifies relationship building as top quality to growing estate sales business
- Kevin Behan
- 3,517 Reads 83 Shares
As leader of Royal Restaurant Group, Randy Pianin oversees 61 Burger King units and 4 Potbelly locations
- Kevin Behan
- 6,595 Reads 25 Shares
Brad Peet aims to deliver high-quality HVAC, plumbing, and electrical service in Minnesota
- Kevin Behan
- 3,502 Reads 5 Shares
Irfaan Lalani shares his parents' people-centered approach to service
- Kevin Behan
- 4,972 Reads 28 Shares
Keith Johnson III, COO of Amazing Food Concepts, reconnects with his restaurant roots
- Kevin Behan
- 3,810 Reads 8 Shares
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