People
Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.
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October 8th, 2025
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Service-based brands can get the most from their young employees by creating a strong work culture and giving them the opportunity to grow
- Brandon Gadish
- 2,102 Reads 7 Shares
Effective leaders provide clear communication, psychological safety, and constructive feedback
- Nichole Holles
- 1,704 Reads 3 Shares
For a position that requires human interaction, go with your gut
- John Tschohl
- 1,743 Reads 3 Shares
By mimicking phone features, franchisees can encourage buy-in and reduce turnover
- M. Scott Morris
- 3,058 Reads 26 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
- M. Scott Morris
- 2,385 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
- Chad Coulter
- 2,107 Reads 4 Shares
Proper planning is essential for scaling while maintaining employee satisfaction
- Adam Bonetti
- 2,238 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
- John Tschohl
- 3,063 Reads 14 Shares
Effective hiring can take your business to the next level
- Mary Lou Atkins
- 2,814 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
- Kendall Rawls
- 2,692 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
- Kevin Behan
- 4,407 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
- John DiJulius
- 3,029 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
- Lisa Tis
- 2,655 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
- John DiJulius
- 2,310 Reads 4 Shares
Having employees with a bad work ethic or attitude can bring down the performance of the entire team
- John DiJulius
- 3,286 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
- Kevin Behan
- 2,302 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
- Stephanie Miller
- 3,047 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
- Dr. Laurie Cure
- 3,306 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
- John Tschohl
- 3,157 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
- Kevin Behan
- 3,975 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
- David Burnand
- 2,952 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
- Kevin Behan
- 2,979 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
- John Tschohl
- 3,147 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
- George Tinsley, Sr.
- 4,298 Reads 19 Shares
Restaurants can attract and retain valuable employees by offering benefits
- Jordan Boesch
- 3,798 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
- John DiJulius
- 3,820 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
- John DiJulius
- 3,132 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
- Kevin Behan
- 3,293 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns
- Brianna Van Zanten
- 3,281 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
- Mary Lou Atkins
- 3,698 Reads 5 Shares
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