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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Who is responsible for innovation? For many franchise concepts, innovation is the sole domain of the franchisor as it safeguards the brand's equity: "Do only things that I say, and do them exactly as the operations manual specifies."
  • Jacob Grosshandler
  • 13,739 Reads 2 Shares
Growing up on a farm in the Texas panhandle, Mike Treadwell was looking for a way to stretch his entrepreneurial wings. He thought of opening a restaurant.
  • Debbie Selinsky
  • 11,897 Reads 6 Shares
Customers want a consistent service experience. It seems like that would be easy to deliver yet it is not the norm.
  • Lisa Ford
  • 4,362 Reads
In a time when many business executives are looking at what to cut because of rising payroll and healthcare costs, Michael Kulp, president and CEO of KBP Foods, a $250 million restaurant company with units in nine states, is taking an "inverse" approach.
  • Debbie Selinsky
  • 7,985 Reads 2 Shares
What if you could give someone a really special gift that would cost you no money at all? And what if that no-cost gift could significantly change another's life?
  • Steve Farber
  • 4,476 Reads 31 Shares
More and more small business owners are selling their companies, with sales hitting a four-year high in early 2013 in the United States, and Canada predicting its largest small business turnover ever in the next five years.
  • Multi-Unit Franchisee
  • 4,461 Reads 21 Shares
Do you know there's an easy way to identify and predict how cybercriminals might get into your organization? Fortunately for already-busy franchisees, the process isn't as complicated as you may think.
  • Luke Engelhardt
  • 6,435 Reads
More than 300 franchise marketing executives and suppliers packed the Ritz-Carlton Buckhead in Atlanta in June 2013 for the 3rd annual Franchise Consumer Marketing Conference.
  • Franchise Update Media
  • 7,924 Reads 1,014 Shares
Charles Smithgall has a system. He operates with a simple business plan and model that focuses on executing fundamentals and getting results.
  • Kerry Pipes
  • 11,281 Reads 1 Shares
Hello? Is anybody there? One of the biggest problems sales people face with social media and technology is the lack of real, meaningful contact and communication.
  • Multi-Unit Franchisee
  • 5,386 Reads
If you ask retired NFL defensive tackle Don Davey to list the qualities needed to succeed in the NFL or in franchising, his list is the same: competitiveness, tenacity, discipline, coachability, and focus
  • Debbie Selinsky
  • 6,370 Reads
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Peyton Manning just completed his most productive season ever as a pro. If anyone is surprised by that, they shouldn't be. According to ESPN, what many fail to realize is that statistically the Denver Broncos have the number one offensive line in football.
  • Multi-Unit Franchisee
  • 5,543 Reads
Because most of us dread being called out for mistakes or weaknesses, leaders who hope to give honest feedback run the risk of angering employees and decreasing their productivity if it isn't delivered correctly.
  • Dr. Tasha Eurich
  • 5,241 Reads
Not all entrepreneurs have the drive, initiative, and persistence to make it to the top. It takes a savvy operator who can evaluate risk and is not afraid to take it.
  • Multi-Unit Franchisee
  • 9,262 Reads 1,023 Shares
Franchise Update Media and MFV Expositions are joining forces this June to produce the first-ever Regional Multi-Unit Franchisee Summit, at the Jacob K. Javits Convention Center in New York City.
  • Franchise Update Media
  • 10,474 Reads 1,022 Shares
Cancer was a wakeup call for Charles Loflin. He was a successful businessman in 2009 going from one accomplishment to the next.
  • Kerry Pipes
  • 14,531 Reads 3 Shares
When you drive up to Disneyland the message is clear: "The Happiest Place On Earth." That not only announces their intention, it also defines their performance standards.
  • Jim Cathcart
  • 4,412 Reads
Keeping the business model simple has paid off handsomely for Charles Smithgall over the past 18 years he has been an Aaron's franchisee
  • Kerry Pipes
  • 6,224 Reads 1,014 Shares
More than 5,000 veterans and military spouses have become franchise business owners in the past two years, according to the International Franchise Association.
  • Multi-Unit Franchisee
  • 6,925 Reads 1,023 Shares
Franchise Update Media is pleased to announce a new addition to the company. Diane Phibbs will be taking on a new role as Executive Vice President.
  • Franchise Update Media
  • 10,059 Reads 1 Shares
While many small and medium-sized businesses have been quick to embrace free postings on social media networks, one-fourth of those active on social networks expect to spend more money to advertise on sites like Facebook, LinkedIn, and Twitter in 2014...
  • Multi-Unit Franchisee
  • 6,296 Reads
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Swahili is a language used throughout eastern Africa. It is a lingua franca - a language used to make communication possible among people not sharing a common mother tongue.
  • Darrel Johnson
  • 6,209 Reads
There's a sign on the wall in Charles Haney's Burger 21 restaurant in Voorhees, N.J., that he believes lists all the best ways to succeed. One, he says, defines who he is: "B-different."
  • Debbie Selinsky
  • 8,737 Reads 3 Shares
Great multi-unit franchisees deserve to be recognized. That's exactly why Multi-Unit Franchisee magazine created the annual MVP Awards. If you think you have what it takes – or you know a franchisee who does – nominate them for the MVP Award.
  • Multi-Unit Franchisee
  • 6,128 Reads 1,021 Shares
A few months ago, the Wall Street Journal ran a front-page story detailing how it's legal for nongovernmental providers of key data series, such as the University of Michigan Consumer Sentiment poll ...
  • Carol Schleif
  • 7,058 Reads
Earlier this month, Franchise Business Review announced the 2014 recipients of its Franchisee Satisfaction Awards, part of a national project that looks at franchisee satisfaction at some of the country's most popular franchise brands.
  • Multi-Unit Franchisee
  • 7,686 Reads
Companies can make more money when they empower employees to make decisions that create over-happy customers, says John Tschohl, president of Service Quality Institute.
  • Multi-Unit Franchisee
  • 4,497 Reads
One of Charles Haney's favorite things about his new Burger 21 restaurant in Voorhees, N.J., is a wall sign that he believes lists all the best ways to succeed.
  • Debbie Selinsky
  • 6,401 Reads 1,014 Shares
Each year, Franchising.com likes to take a look back at the articles and news that highlighted the franchise industry. Below you will find a list of the 10 most read articles and news stories that ran across our network in 2013.
  • Benjamin Foley
  • 7,649 Reads 9 Shares
Talk about starting a business during the worst of times. Jason Duffy knows just what that's like.
  • Debbie Selinsky
  • 17,133 Reads 229 Shares
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