Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

For multi-brand franchisors, the route to success involves scalability, complementary brands, and learning how to make them play well together
  • Helen Harris, Kerry Pipes, and Eddy Goldberg
  • 4,765 Reads 7 Shares
Christy Barnes, VP of marketing at Camp Bow Wow, shares the brand's mission of making dogs (and their humans!) happy
  • Kerry Pipes
  • 5,436 Reads 2 Shares
Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
  • Kerry Pipes
  • 4,425 Reads 4 Shares
Check out our June roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,059 Reads 1 Shares
Franchise Update Media to announce 2023 Franchise Innovation Award winners at FCXC, June 20-22 in Atlanta
  • Franchise Update Media
  • 5,466 Reads 19 Shares
We asked Home Franchise Concepts’ CDO what tech trends he is seeing in franchise development, and how he is responding
  • Franchise Update Media
  • 4,136 Reads 5 Shares
Franchise brands are adopting new technology to improve all aspects of their operations
  • Colleen McMillar
  • 5,140 Reads 31 Shares
Littler’s Annual Employer Survey reveals what 500+ high-level U.S. executives are thinking about work in 2023
  • Eddy Goldberg
  • 3,034 Reads
Stephanie Coffey saw an opportunity in the nail care business, so she and her husband founded Frenchies Modern Nail Care.
  • Kerry Pipes
  • 5,757 Reads 13 Shares
Our May roundup of consumer marketing news takes a look at AI, data vs. privacy, automation, loyalty, and more
  • Eddy Goldberg
  • 3,540 Reads 4 Shares
New survey shows how the arrival of generative artificial intelligence is affecting marketing plans and consumer behavior
  • Eddy Goldberg
  • 28,958 Reads 3 Shares
Wienerschnitzel
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Darden Coors (yes, that Coors) left her law career and today is CEO of Salad Collective and its 3 “better for you” brands
  • Kerry Pipes
  • 4,691 Reads 1 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 5,107 Reads
AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
  • Jack Monson
  • 5,081 Reads 58 Shares
How AI can help your frontline staff improve your customers’ experience—and their own!
  • John DiJulius
  • 3,437 Reads 3 Shares
Check out our May roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,633 Reads 1 Shares
MJ Riva, CEO at Pizza Factory
  • Franchise Update Magazine
  • 3,142 Reads 6 Shares
Now’s the time for restaurants to start hiring and training staff for their busy summer season
  • Rahkeem Morris 
  • 5,153 Reads 13 Shares
Frandev 101: 3 old-school principles to master for franchisee recruitment success
  • FranConnect
  • 4,945 Reads 13 Shares
Numerator Monthly Retail Sales Report says retail sales for March up 1.2% over February
  • Kerry Pipes
  • 3,401 Reads 5 Shares
Barbara Moran-Goodrich: Co-Founder, CEO and Chairwoman
  • Franchise Update Magazine
  • 3,640 Reads 34 Shares
Angry Crab Shack
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How to get your customer service staff to be present and provide genuine hospitality during their interactions with customers.
  • John DiJulius
  • 4,128 Reads 12 Shares
Looking for love? Consumer love, that is, in a changing world of online customer reviews and influencers
  • Eddy Goldberg
  • 3,952 Reads 7 Shares
Check out our April roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,733 Reads 2 Shares
Using AI-powered brand intelligence on a hyperlocal level is key to improving your customers’ experience
  • Cynthia Sener
  • 5,898 Reads 6 Shares
Robin Gagnon, CEO of We Sell Restaurants
  • Franchise Update Magazine
  • 3,236 Reads 5 Shares
Been offered phony conference attendee lists or discounted hotel rates? The FTC wants to crack down on impersonation fraud and seeks your input!
  • Franchise Update Media
  • 3,381 Reads 6 Shares
1 ways to improve your customer service and make 2023 your best year ever!
  • John DiJulius
  • 3,690 Reads 7 Shares
TD Bank survey finds inflation continues to be the top challenge for restaurants, but operators are optimistic
  • Kerry Pipes
  • 3,576 Reads 3 Shares
Linda Chadwick, CEO, President of Rita’s Italian Ice & Frozen Custard Share Her Journey To The Top
  • Franchise Update Magazine
  • 4,229 Reads 10 Shares
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