Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

HealthSource shifts its brand image from pain management to active living, wellness, and "Do what you love"
  • Kerry Pipes
  • 4,384 Reads 14 Shares
Franchise Leadership & Development Conference celebrates "20 Years Strong"
  • Kerry Pipes & Eddy Goldberg
  • 5,306 Reads 4 Shares
So many things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 3,302 Reads 3 Shares
Franchise Update's 2019 Annual Franchise Development Report is the ultimate benchmarking tool for improving recruitment and sales.
  • Eddy Goldberg
  • 9,613 Reads 47 Shares
When it comes to providing a great customer experience, digital technology is key
  • Chad Storlie
  • 8,113 Reads 57 Shares
What martech trends are most important to marketers? See what 145 marketing pros have to say.
  • Eddy Goldberg
  • 4,677 Reads 18 Shares
Franchising may not be rocket science, but it is a lot like another type of science: cloning.
  • Jeff Dudan
  • 5,309 Reads 2 Shares
Second-generation McDonald's franchisee Paul Booth, Jr., is living up to his family legacy in more ways than one.
  • Helen Bond
  • 10,999 Reads 22 Shares
Researchers identify the top 10 states where jobs are most vulnerable to automation.
  • Multi-Unit Franchisee
  • 3,992 Reads 7 Shares
When Hurricane Harvey devastated Greater Houston in 2017, staff and management at the local Primrose Schools leapt to the aid of area communities--without being prompted by franchise owners Lou Ann and Michael McLaughlin, who were dealing with flooding at their own home.
  • Helen Bond
  • 10,982 Reads 163 Shares
Denise Pedini is a key player in turning around the 60-year-old Pizza Inn
  • Kerry Pipes
  • 9,598 Reads 69 Shares
Jeff's Bagel Run
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AdvantaClean's founder and CEO says these 3 tips will improve your operations.
  • Jeff Dudan
  • 3,975 Reads 9 Shares
With his first year as CEO of School of Rock under his belt, Rob Price has found his groove as he works to grow the 20-year-old brand that offers music education to kids all over the world.
  • Kerry Pipes
  • 16,620 Reads 627 Shares
Low unemployment and rising minimum wages are making it difficult to find and keep quality employees in 2018. Increased labor costs are also having an effect on the bottom line, even as many franchisees increase their sales or raise prices.
  • Eddy Goldberg
  • 5,354 Reads 9 Shares
New Technomic Report identifies health and convenience as both helping and challenging the bakery and coffee cafe segments.
  • Multi-Unit Franchisee
  • 4,951 Reads 2 Shares
"No means no": Are you practicing safe marketing in the age of GDPR?
  • Gareth Botha
  • 6,463 Reads 11 Shares
Social media marketing news you can use. It's "Link Week" here at FCMR this issue, with a two-pronged focus, so dust off your mouse, flex your fingers, and get started on getting current on: 1) Gamification: a collection of articles on how companies are using it to attract, engage, and retain customers - and employees; and 2) Tech News: 10 links to articles ranging from three social media platforms to watch in 2019 to a Boston area restaurant that's raised $21 million to expand its "all-robot" restaurant.
  • Eddy Goldberg
  • 5,308 Reads 5 Shares
Nicole Ossenfort is an inclusive leader. Since taking over as president and CEO of Liberty Tax earlier this year, she has made it a priority to be in regular contact with people from every level of the tax preparation brand, from franchisees to employees.
  • Kerry Pipes
  • 14,057 Reads 415 Shares
Joye and Dave Griffin have always had a singularly focused mindset to succeed in the automotive world, dating back to their college days when they ran a car detailing business out of the back of Dave's pickup truck.
  • Helen Bond
  • 5,510 Reads 3 Shares
Access to capital continues to be one of the deepest challenges facing a competent, growth-minded multi-unit franchisee.
  • Rod Bristol
  • 6,473 Reads 35 Shares
Learn how these 11 brands identify, target, and engage with customers
  • Sara Wykes
  • 10,183 Reads 22 Shares
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Culture can be defined as a set of core values that permeate a business and its people, from headquarters to the front line.
  • Nigel Davies
  • 7,807 Reads 15 Shares
Social media marketing news you can use. This week: a focus on delivery, plus a selection of research reports, studies, ebooks, and other food for thought to help you sort out your digital and social options and the customer experience.
  • Eddy Goldberg
  • 5,919 Reads 3 Shares
For Alexander C. Johnson, giving back to his community is part of his nature. This second-generation franchisee is now paying it forward, sharing his know-how and leadership skills with the next generation as they navigate their way through the food and hospitality industry.
  • Helen Bond
  • 8,500 Reads 56 Shares
So how do we do better? Especially today, in a time when record low unemployment and rising wages are prompting employees to at least consider improving their job situation, if not downright jumping ship.
  • Eddy Goldberg
  • 6,987 Reads 23 Shares
The dual themes of the "customer journey" and "brand promise" dominated this year's Franchise Consumer Marketing Conference. Both played a role throughout Franchise Update's 8th annual FCMC,
  • Eddy Goldberg and Kerry Pipes
  • 6,335 Reads 4 Shares
Retaining great employees is the key to success in franchising, or in any business for that matter. This is especially true in retail businesses, where your company is represented by the people who deal directly with your customers
  • Eddy Goldberg
  • 61,293 Reads 62 Shares
Digital marketing technologies have become indispensable for franchisors seeking new operators, as well as for franchisees seeking new customers.
  • Sara Wykes
  • 17,164 Reads 124 Shares
We are finally entering a cycle of higher inflation expectations. Is that good for franchising? That's not a trivial question as it can significantly affect unit performance and expansion decisions.
  • Darrell Johnson
  • 9,776 Reads 48 Shares
By now, bitcoin has become a household word. The idea of a digital, unregulated "cryptocurrency" elicits strong responses. Some have heralded bitcoin as revolutionary. Others, such as JPMorgan Chase CEO Jamie Dimon, denounced it as a "fraud." But in January of this year, Dimon walked that comment back, and declared, “The blockchain is real.” Why the change?
  • Joyce Mazero and William Sentell
  • 21,800 Reads 25 Shares
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