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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Depths of personal commitment allowed the great leaders to execute well in all aspects of their business, as well as to overcome any barriers and adversities they encountered.
  • Timothy Bednarz
  • 20,167 Reads
We first interviewed him in 2008 when he had "only" 78 Jack in the Box restaurants and 16 Denny's.
  • Kerry Pipes
  • 7,564 Reads 1 Shares
It's easy to see why Houston-based franchisee Atour Eyvazian was honored with Multi-Unit Franchisee magazine's 2012 MVP Noble Cause Award.
  • Helen Bond
  • 6,955 Reads 1 Shares
They work hard to build businesses that provide for their families. They create jobs and give back to their communities.
  • Kerry Pipes and Eddy Goldberg
  • 5,338 Reads 11 Shares
The last time we visited with Eric Werner, he had just signed a deal with the up-and-coming LA Sunset Tan franchise.
  • Kerry Pipes
  • 7,172 Reads 2 Shares
Craig Colby created his own computer consulting and programming business following his graduation from the University of Delaware.
  • Kerry Pipes
  • 4,441 Reads 62 Shares
How do you retain and prepare your best talent to lead? Mentoring programs are one of the most effective tools in achieving business results.
  • Greg Smith
  • 5,895 Reads 148 Shares
This past spring many leading pizza companies, franchise owners, and other pizza industry allied groups joined forces to create The American Pizza Community.
  • Multi-Unit Franchisee
  • 4,183 Reads 5 Shares
Home care franchising has risen to the top of the charts in terms of profitability and franchisee satisfaction in just two years, says a new report by market research firm Franchise Business Review.
  • Multi-Unit Franchisee
  • 3,606 Reads 71 Shares
A couple of years ago, I went through an exceedingly challenging period in my personal life, where the path I'd been on for several decades proved flawed, and I had to figure out how to pick up the pieces and move on. The status quo had become unacceptable, even though the way forward was unclear.
  • Carol Schleif
  • 5,703 Reads 1 Shares
If there's anything Gavin Hart enjoys more than a vanilla cone at one of his Dairy Queens, it's handing one over to a customer.
  • Debbie Selinsky
  • 10,234 Reads 352 Shares
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Let me get right to the point. The keys to success in any business are: (1) the quality of the products or services you offer, and (2) your employees' ability to deliver outstanding customer service. And I'm not the only one who thinks so.
  • Mel Kleiman
  • 4,754 Reads 61 Shares
One of the questions I hear most often from executives is "How do I motivate my employees to do the things I want them to do?"
  • Nido Qubein
  • 8,488 Reads
Effective performance plans must detail the specific actions leaders and employees must follow to accomplish the goals and objectives set within it.
  • Timothy Bednarz
  • 47,725 Reads 9 Shares
I find it amazing that the delivery of high quality customer service is so uncommon even with all the talk and focus on the topic.
  • Lisa Ford
  • 5,897 Reads 429 Shares
Johnny Collins is a man of faith and endurance. He knows what kind of hard work and dedication it takes to run a marathon, serve as a firefighter, and work as a security officer.
  • Multi-Unit Franchisee
  • 6,143 Reads 160 Shares
Franchisors recognize the best performers in their system with a Franchisee of the Year award (or equivalent).
  • Eddy Goldberg
  • 5,491 Reads 14 Shares
Today's economy has resulted in some brutal price wars that make it difficult, if not impossible, for many companies to raise prices.
  • Steve LeFever
  • 30,802 Reads 6 Shares
We have made progress digging our way out of the pit of economic meltdown we tumbled into in 2007, but we certainly have a long way to go before we experience the vibrant economy we enjoyed in much of the 1990s and the early to mid-2000s.
  • Dean Zuccarello
  • 6,732 Reads 1 Shares
After earning a degree in computer science from the University of Delaware, Craig Colby set up his own consulting and programming business for the first decade of his career.
  • Kerry Pipes
  • 11,154 Reads 2 Shares
When Chirag Patel left India 15 years ago, he had mixed feelings about leaving his home and his parents.
  • Debbie Selinsky
  • 5,275 Reads 1,014 Shares
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At the recent Multi-Unit Foodservice Operators Conference, Service Management Group (SMG) conducted interviews with executives on how their customer satisfaction efforts are working.
  • Jack Mackey
  • 8,767 Reads 1,014 Shares
Steve Jobs was a master at many things. He built Apple into a multi-billion giant, and he did it in large part because of the people he hired.
  • John Tschohl
  • 5,976 Reads 2 Shares
Along with the existence of positive and constructive team roles, negative and destructive agendas can emerge that undermine the ability of individual teams to function and perform adequately.
  • Timothy Bednarz
  • 6,690 Reads 206 Shares
Franchising can be a tough business. Franchise growth and expansion can be even tougher. More and more brands - and franchisees - are fighting for space and market share today and certain markets are saturated with operators.
  • Kerry Pipes
  • 11,072 Reads 1,014 Shares
Sunita Sagar got her first shot at franchising in 2007, when she was given the chance to buy an underperforming Denny's in Campbell, Calif.
  • Multi-Unit Franchisee
  • 4,905 Reads 3 Shares
Anil Yadav has graced the pages (and one cover) of Multi-Unit Franchisee magazine twice before.
  • Kerry Pipes
  • 9,910 Reads 1 Shares
I am convinced that someday the franchising community will finally get around to unleashing its biggest competitive strength: unit predictability.
  • Darrell Johnson
  • 4,941 Reads 1 Shares
Since national health care reform was signed into law in March 2010, it has generated strong reaction from multi-unit franchisees and small-business owners across the nation.
  • Debbie Selinsky
  • 5,448 Reads 1 Shares
When we talk about customer service, we usually think about how we deal with the people who walk through our doors--both physical and virtual--to purchase our products and services.
  • John Tschohl
  • 25,190 Reads 44 Shares
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