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Susan Rather

Franchisee
BrightStar Care

Susan Rather is the co-owner of several BrightStar Care franchises in Wisconsin, with her husband Jeff Tews. They recently helped open a high acuity neighborhood style Assisted Living and Memory Care Community in Madison, a new BrightStar franchised offering (BrightStar Senior Living). Her role in both organizations is developing team members that share her passion for helping families by providing great care and service to their clients, hiring compassionate staff and ensuring they have the resources necessary to do their work. Prior to her work in the senior care environment, Susan was a Medical Technologist. She worked 25+ years in various medical laboratory settings, with expertise in personnel management, regulatory compliance and process improvement. Susan earned her BS in Medical Technology from University Wisconsin – Eau Claire, and a Master of Human Relations from the University of Oklahoma.

Brands: BrightStar Care

Recent Articles Featuring Susan Rather

The Selling Odyssey: How 4 operators exited their businesses

For the best results, selling your franchises requires serious forethought and planning

• Colleen McMillar
• 3,938    1

Franchise Owners in Search of Good Hires in a Tight Job Market Have Figured Out the Path to Success

With its industry thriving in an economy that’s boasting an abundance of jobs, Franchising.com asked some of its most successful franchisees to share their techniques for hiring the right workers—and some of their answers were surprises.

• Sara Wykes
• 46,568    2

Hire, Train, Retain, Repeat: Tips for Finding and Keeping Employees

Tips on hiring and retaining the best employees in today's challenging job market.

• Sara Wykes
• 9,013    5

View More Content Featuring Susan Rather