Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

The right approach to change ensures leadership continuity and sustained profitability
  • Kendall Rawls
  • 1,028 Reads 3 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 1,545 Reads 9 Shares
Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
  • Tim Sharp
  • 1,023 Reads 3 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 1,655 Reads 2 Shares
When a location's sales drop, it's time to dig in and look for answers
  • M. Scott Morris
  • 1,530 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 1,293 Reads 3 Shares
Panel members dove headfirst into how and why they embrace change at their brands
  • Kerry Pipes
  • 1,893 Reads 23 Shares
The operator behind 80 Wendy's restaurants plans to build pet care centers in New York, New Jersey, and Pennsylvania
  • M. Scott Morris
  • 1,194 Reads 2 Shares
Top operators discuss the advantages of technological innovation while retaining the human connection with the customer 
  • Kevin Behan
  • 1,692 Reads 3 Shares
The gatherings help get franchisors and franchisees on the same page
  • M. Scott Morris
  • 2,589 Reads 9 Shares
Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 2,458 Reads 5 Shares
Angry Crab Shack
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Franchise operators get into the weeds with landlords and potential landlords
  • Colleen McMillar
  • 1,970 Reads 4 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
  • Kerry Pipes
  • 1,558 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
  • Kerry Pipes
  • 2,047 Reads 1 Shares
The 2025 Multi-Unit Franchising Conference, franchising's signature event, sets attendance record
  • Kerry Pipes
  • 2,154 Reads 5 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
  • Franchise Update Media
  • 1,559 Reads 2 Shares
Tips from the pros for a prosperous second half
  • Eddy Goldberg
  • 1,990 Reads 2 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 4,392 Reads 176 Shares
Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 1,542 Reads 3 Shares
Franchise marketing executives share their thoughts on the consumer experience, the growing role of tech and AI, and what they hope to gain from the FCXC
  • Kevin Behan
  • 1,539 Reads 6 Shares
Making the right choice about technology can reshape a franchise's path to growth
  • Dennis Leskowski
  • 2,075 Reads 25 Shares
Bojangles
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Phong Huynh, an El Pollo Loco franchisee, earns the American Dream MVP
  • Kevin Behan
  • 2,795 Reads 68 Shares
Grady Hinchman's idea for a membership program helped him win the 2025 Innovation Award MVP
  • Kevin Behan
  • 1,712 Reads 4 Shares
Looking to grow? Look no further: expert advice for a prosperous second half of '25
  • Eddy Goldberg
  • 1,998 Reads 1 Shares
Multi-unit operators understand scalability and operational efficiency
  • Paul Wilbur
  • 1,370 Reads 3 Shares
Ray and Monica Harrigill, who operate wellness and hotel brands, are the 2025 Spirit of Franchising MVPs
  • Kevin Behan
  • 2,662 Reads 55 Shares
Chanel Grant, the 2025 Diversity, Equity, and Inclusion MVP, teaches others to follow in her footsteps
  • Kevin Behan
  • 1,966 Reads 4 Shares
Franchising provides the structure and support to turn a passion project into a lucrative career
  • David Dunsmuir
  • 1,721 Reads 2 Shares
Restaurant franchisees use a variety of software systems to optimize the efficiency of their business operations
  • Kevin Behan
  • 2,288 Reads 6 Shares
Tips from a franchisee on how to build a franchise that thrives over the long run
  • Rich Rogers
  • 1,794 Reads 7 Shares
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