Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

The right approach to change ensures leadership continuity and sustained profitability
  • Kendall Rawls
  • 1,789 Reads 3 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 2,235 Reads 10 Shares
Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
  • Tim Sharp
  • 1,491 Reads 3 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 2,446 Reads 2 Shares
When a location's sales drop, it's time to dig in and look for answers
  • M. Scott Morris
  • 2,273 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 1,674 Reads 3 Shares
Panel members dove headfirst into how and why they embrace change at their brands
  • Kerry Pipes
  • 2,525 Reads 24 Shares
The operator behind 80 Wendy's restaurants plans to build pet care centers in New York, New Jersey, and Pennsylvania
  • M. Scott Morris
  • 1,578 Reads 2 Shares
Top operators discuss the advantages of technological innovation while retaining the human connection with the customer 
  • Kevin Behan
  • 2,519 Reads 3 Shares
The gatherings help get franchisors and franchisees on the same page
  • M. Scott Morris
  • 3,463 Reads 10 Shares
Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 3,029 Reads 8 Shares
MY SALON Suite
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Franchise operators get into the weeds with landlords and potential landlords
  • Colleen McMillar
  • 3,501 Reads 5 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
  • Kerry Pipes
  • 2,323 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
  • Kerry Pipes
  • 3,063 Reads 1 Shares
The 2025 Multi-Unit Franchising Conference, franchising's signature event, sets attendance record
  • Kerry Pipes
  • 2,819 Reads 5 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
  • Franchise Update Media
  • 1,983 Reads 2 Shares
Tips from the pros for a prosperous second half
  • Eddy Goldberg
  • 2,710 Reads 2 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 5,737 Reads 192 Shares
Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 1,959 Reads 3 Shares
Franchise marketing executives share their thoughts on the consumer experience, the growing role of tech and AI, and what they hope to gain from the FCXC
  • Kevin Behan
  • 1,876 Reads 7 Shares
Making the right choice about technology can reshape a franchise's path to growth
  • Dennis Leskowski
  • 2,489 Reads 25 Shares
Bosch Auto Service
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Phong Huynh, an El Pollo Loco franchisee, earns the American Dream MVP
  • Kevin Behan
  • 3,863 Reads 74 Shares
Grady Hinchman's idea for a membership program helped him win the 2025 Innovation Award MVP
  • Kevin Behan
  • 2,367 Reads 4 Shares
Looking to grow? Look no further: expert advice for a prosperous second half of '25
  • Eddy Goldberg
  • 2,417 Reads 1 Shares
Multi-unit operators understand scalability and operational efficiency
  • Paul Wilbur
  • 1,674 Reads 3 Shares
Ray and Monica Harrigill, who operate wellness and hotel brands, are the 2025 Spirit of Franchising MVPs
  • Kevin Behan
  • 3,189 Reads 57 Shares
Chanel Grant, the 2025 Diversity, Equity, and Inclusion MVP, teaches others to follow in her footsteps
  • Kevin Behan
  • 2,932 Reads 4 Shares
Franchising provides the structure and support to turn a passion project into a lucrative career
  • David Dunsmuir
  • 2,158 Reads 2 Shares
Restaurant franchisees use a variety of software systems to optimize the efficiency of their business operations
  • Kevin Behan
  • 2,722 Reads 6 Shares
Tips from a franchisee on how to build a franchise that thrives over the long run
  • Rich Rogers
  • 2,111 Reads 7 Shares
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