Profiles - Franchising.com

Profiles

Successful multi-unit franchisees share their growth stories. From getting started in franchising to building and expanding their enterprises, multi-unit franchisees share their challenges and successes with in-depth profiles.

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Own a Mr. Handyman Franchise
Mr. Handyman, a Neighborly company, is the nation's leading home improvement services franchise with over 340 locations. Recognized as a top Home Repairs franchise by Entrepreneur in 2025.
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Bojangles
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Bojangles
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Bojangles
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"The best days are when we promote team members and open new restaurants."
  • Kevin Behan
  • 3,053 Reads 67 Shares
"Our organization is founded on the belief that happy team members are more productive and present. They fully embrace the company culture."
  • Kevin Behan
  • 2,646 Reads 7 Shares
"It's easy to start strong, but sustaining performance every day matters most, and it takes real discipline."
  • Kevin Behan
  • 6,430 Reads 416 Shares
"When you own a franchise, you are handed a playbook for success. That's what I like about the franchise system."
  • Kevin Behan
  • 2,855 Reads 3 Shares
Sumit Bansal says a balance of structure and independence creates ownership, accountability, and strong performance
  • Kevin Behan
  • 2,808 Reads 5 Shares
Longtime franchisee places priority on hospitality and customer experience to build loyalty and relationships. 
  • Kevin Behan
  • 2,436 Reads 2 Shares
Ronnie and Susan Morris were named Noble Cause MVPs for their support of cancer and diabetes research
  • Kevin Behan
  • 2,706 Reads 5 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 6,111 Reads 198 Shares
Phong Huynh, an El Pollo Loco franchisee, earns the American Dream MVP
  • Kevin Behan
  • 4,239 Reads 74 Shares
Grady Hinchman's idea for a membership program helped him win the 2025 Innovation Award MVP
  • Kevin Behan
  • 2,543 Reads 4 Shares
Ray and Monica Harrigill, who operate wellness and hotel brands, are the 2025 Spirit of Franchising MVPs
  • Kevin Behan
  • 3,352 Reads 57 Shares
Angry Crab Shack
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Angry Crab Shack
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Angry Crab Shack
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Chanel Grant, the 2025 Diversity, Equity, and Inclusion MVP, teaches others to follow in her footsteps
  • Kevin Behan
  • 3,199 Reads 4 Shares
Chad Given, the Mega-Growth Leadership MVP, has overseen the quick development of Wingstop units
  • Kevin Behan
  • 4,119 Reads 6 Shares
Nick Crouch, a Tropical Smoothie Café franchisee, is co-winner of the Single-Brand Leadership MVP
  • Kevin Behan
  • 3,974 Reads 16 Shares
Sam Chand, a former delivery boy, is named the 2025 Multi-Brand Leadership MVP
  • Kevin Behan
  • 3,571 Reads 5 Shares
James Brajdic, one of two Single-Brand Leadership MVP winners, has an enduring relationship with A&W
  • Kevin Behan
  • 2,798 Reads 11 Shares
Julie and Scott Beville, who operate 20 Chicken Salad Chick locations, are the 2025 Influencer for Husband & Wife Team MVP
  • Kevin Behan
  • 3,583 Reads 2 Shares
Carrie and Josh Ayers, the Veteran Entrepreneurship MVPs, operate multiple Playa Bowls units
  • Kevin Behan
  • 2,634 Reads 3 Shares
Jacob Webb focuses on growing his business and building solid teams
  • Kevin Behan
  • 4,124 Reads 8 Shares
Yousuf Nabi honors his father's legacy with Mrs. Fields while expanding the business with new brands
  • Kevin Behan
  • 4,157 Reads 86 Shares
Lauren Johnson credits her cousin, Bryce Bares, with guiding her into franchising
  • Kevin Behan
  • 4,421 Reads 7 Shares
Broken Yolk
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Broken Yolk
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Broken Yolk
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Jerome Johnson's keys to success include sweat equity and reinvesting in the business
  • Kevin Behan
  • 5,502 Reads 187 Shares
Kim Freid embraces Apex Leadership Co.'s fundraising and training programs
  • Kevin Behan
  • 4,445 Reads 7 Shares
A suggestion from his dad led Patrick Elgin down the path to franchising with Sola Salon Studios
  • Kevin Behan
  • 3,563 Reads 66 Shares
Scarlett Dalton describes her husband and herself as "Camp Bow Wow's biggest cheerleaders"
  • Kevin Behan
  • 5,331 Reads 230 Shares
James Brajdic developed a taste for A&W long before becoming a multi-unit owner
  • Kevin Behan
  • 3,869 Reads 6 Shares
Nebraska-based Bryce Bares left practicing law to experience the benefits of franchising
  • Kevin Behan
  • 4,056 Reads 9 Shares
Bob Allison says Lindora Clinic can standardize the delivery of metabolic health solutions
  • Kevin Behan
  • 4,876 Reads 5 Shares
Franchisee identifies relationship building as top quality to growing estate sales business
  • Kevin Behan
  • 3,792 Reads 83 Shares
As leader of Royal Restaurant Group, Randy Pianin oversees 61 Burger King units and 4 Potbelly locations
  • Kevin Behan
  • 7,415 Reads 25 Shares
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